In the fast-paced world of industrial automation, mobile robots have become essential allies for improving efficiency, productivity, and safety in factories, warehouses, and logistics centers. But what are customers really looking for when considering the adoption of these ingenious robotic companions? Let’s explore the key findings from a global survey.
Success Metrics Valued by Customers
1.
Return on Investment (ROI): Customers want to know that their investment in mobile robots will generate tangible benefits. ROI is a critical metric, and providers must demonstrate how their solutions can increase efficiency and reduce costs over time.
2.
Productivity: The ability of mobile robots to perform repetitive tasks and transport heavy loads is fundamental. Customers seek solutions that boost productivity and free human workers for more strategic tasks.
3.
Performance and Precision: Mobile robots must move accurately and meet production goals. Customers evaluate speed, navigation capability, and task execution precision.
4.
Cost Reduction: Automation should translate into savings. Customers look for mobile robots that optimize resource use and minimize operational expenses.
Evaluation and Selection of Technologies and Providers
1.
Demonstration in Action: Customers want to see mobile robots in action before making a decision. Practical demonstrations are essential to assess the suitability of a solution.
2.
Flexibility and Adaptability: Mobile robots must adapt to different environments and tasks. Customers value flexibility and customization capabilities.
3.
Technical Support and After-Sales Service: Technical assistance and after-sales service are crucial. Customers seek reliable providers that offer continuous support.
4.
Ease of Integration: Integration with existing systems is an important factor. Customers prefer solutions that seamlessly integrate with their current infrastructure.
Highlighted Applications
Autonomous mobile robots are increasingly used in applications such as:
• Logistics and Warehousing: Transporting goods, inventory management, and distribution in warehouses and distribution centers.
• Manufacturing: Automating production lines, transporting parts and materials.
• Delivery and Retail: Autonomous delivery robots for last-mile delivery and customer service.
Customers seek solutions that deliver tangible results, are flexible, and come with strong technical support. Mobile robotics is transforming the industry, and understanding customer needs is key to the success of any provider.
For more information about Kawasaki Robotics’ industrial cobots and how they can benefit your company, visit the UsedRobotsTrade website or contact us directly. We are here to help you achieve success in industrial automation!